Your Story is published for members of Presbyterian Health Plan, Inc., and Presbyterian Insurance Company, Inc. Information in Your Story comes from a wide range of medical experts. Models may be used in photos and illustrations. If you have any concerns or questions about specific content that may affect your health, please contact your healthcare provider. Such services are funded in part with the State of New Mexico. YourstoryP.O. Box 27489 Albuquerque, NM 87125-7489 www.phs.org Managing editor: fluentqc@phs.org 2025 © Coffey Communications, Inc. All rights reserved. SPRING 2025 for Native Americans MPC112417 Medicaid #TC7115 Like us on Facebook Facebook.com/PresHealth We’re here for you In addition to your Native American team, you also have the Presbyterian Customer Service Center (PCSC). We know that you need information about healthcare that is just for you. That is why we are here! The PCSC staff is located in New Mexico, and language interpreter services are available. They can help you: • Find community resources • Connect with a care coordinator • Get transportation — we have Native American transportation providers who know your community and can give you rides to your medical and behavioral health appointments to and from tribal areas • Understand your benefits • Find translation or interpreter services You can reach our PCSC Monday through Friday, 8 a.m. to 6 p.m. Mountain Standard Time, at: • (505) 923-5200 or 1-888-977-2333 (toll-free); TTY users: 711 • Navajo/Diné members: (505) 923-5157 or 1-888-806-8793 (toll-free) • Email: info@phs.org The Native American team is here to help you: • Answer health plan coverage questions • Find health plan resources you might need • Find services you can access through Presbyterian Turquoise Care • Locate healthcare providers in New Mexico • Apply for the Traditional Medicine Value-Added Service • And much more Contact us: Scott Atole, Director, Native American Affairs Email: satole@phs.org Phone: (505) 228-1191 Jessica Chavez, Director, Medicaid Outreach and Retention Email: jchavez112@phs.org Office phone: (505) 923-8341 Anabell Cadena, Manager, Medicaid Outreach and Retention Email: acadena2@phs.org Business mobile phone: (505) 627-2581 Jennifer Sandoval, Medicaid Outreach and Retention Representative – Albuquerque Metro Area/Northern Region Email: jsandoval8@phs.org Business mobile phone: (505) 415-2989 Freda Begay, Medicaid Outreach and Retention Representative – Western Region Email: fbegay4@phs.org Business mobile phone: (505) 534-0317 Kennedy Chavez-Silver, Medicaid Outreach and Retention Representative – Albuquerque Metro Area/Eastern Region Email: kchavezsi@phs.org Business mobile phone: (505) 607-2968 Esbeidy Vargas, Medicaid Outreach and Retention Representative – Albuquerque Metro Area/ Southwest Region Email: ebargas6@phs.org Business mobile phone: (505) 607-5231 You have a team to help you! Share New Mexico For additional resources, you can go to Share New Mexico, the state’s largest resource directory. Find resources by location or topic (food, clothing, shelter). Learn more about Share New Mexico by going to www.sharenm.org.
RkJQdWJsaXNoZXIy MjI2MTU5NA==