www.phs.org/Medicaid 3 Get the most out of your benefits and Value Added services Value Added Services In addition to the great benefits and services that come with being a Presbyterian Turquoise Care member, you also get Value Added Services. These are services that go beyond Medicaid-covered benefits. Some eligibility requirements, limitations, and restrictions may apply. They include services like: • Baby Bonuses Program • Pregnancy Passport (New Parent) Program • Enhanced care coordination with Meals on Wheels • School sports physicals • Medication reminders • Wellness classes • And more Please visit our website at www.phs.org/ health-plans/turquoise-care-medicaid/ native-american-communities to learn more. Traditional Medicine Value Added Service We know that traditional customs are an important part of health and wellness to Native American people. We want to honor and support Native culture with the Traditional Medicine Value Added Service. This Value Added Service can help with $300 once per member per calendar year (January 1 to December 31). This Value Added Service is only available to Native American Turquoise Care members and is to be used for traditional medicine or ceremonial purposes only. You can apply online by visiting the Turquoise Care for Native Americans webpage at www.phs.org/health -plans/turquoise-care-medicaid/ native-american-communities. You can also download and print the application form. Fully completed forms can then be mailed or faxed. All instructions are on the form. It will take about five to six weeks to process applications. You can call the Presbyterian Customer Service Center at (505) 923-5200 or 1-888-977-2333 for help or to check the status of a request. We’re here for you In addition to your Native American team, you also have the Presbyterian Customer Service Center (PCSC). We know that you need information about healthcare that is just for you. That is why we are here! The PCSC staff is located in New Mexico, and language interpreter services are available. They can help you: • Find community resources • Connect with a care coordinator • Get transportation — we have Native American transportation providers who know your community and can give you rides to your medical and behavioral health appointments to and from Tribal areas • Understand your benefits • Find translation or interpreter services You can reach our Presbyterian Customer Service Center Monday through Friday, 8 a.m. to 6 p.m., Mountain Standard Time, at: •(505) 923-5200 or 1-888-977-2333 (toll-free) • TTY users: 711 • Navajo/Diné members: (505) 923-5157 or 1-888-806-8793 (toll-free) • Email: info@phs.org For additional resources, you can go to Share New Mexico, New Mexico’s largest resource directory. Find resources by location or topic (food, clothing, shelter) and learn more about Share New Mexico by going to www.sharenm.org.
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