10 Communication is important to you and to us. That’s why we offer translation services if you need them. We want to make sure you have the information in the language or format you use so you can take charge of your own healthcare. We have bilingual staff and certified translator services if you want to use these services. These services are available to help you talk with providers, nurses, and caregivers; learn about your health plan; and much more. Our translation and interpreter services include: • Language translation • Written materials translation • Telephonic interpreters • In-person interpreters • American Sign Language interpreters • Video remote interpreters It’s easy to request these services. Call the Presbyterian Customer Service Center at the number on your Presbyterian member ID card. Three simple steps to go paperless 1. Scan the QR code or visit www.phs.org/myPRES to log in to your myPRES MemberConnect account. 2. Go to “My Account” in the drop-down menu under your name. 3. Select “Communication Preferences” and answer each question. It’s that easy! Act today to experience all the benefits of going paperless. Get the myPRES app Presbyterian Health Plan’s myPRES app can help you easily oversee your healthcare. You can access myPRES on the go and view important items, like your ID card, during your provider visits. The myPRES app is a great way to stay connected to your resources and access all the information regarding your health. Your account also includes: • Easier access to your healthcare team, including your primary care provider • Simpler ways to schedule appointments using Get Care • Streamlined access to Turquoise Care Rewards • The ability to set your communications preferences, such as print or electronic delivery and English or Spanish language In addition, your health and wellness resources are all at your fingertips. This includes transportation, PHP Video Visits, and Value Added Services. We hope that you find the myPRES platform helpful in managing your care. To get the full benefit of myPRES, download the app on your mobile device. Visit www.phs.org/ myPRES to get started. To download the app, go to the Apple App store or Google Play Store on your mobile device and search for “myPRES.” Presbyterian’s translation and interpretation services
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